Contacts

How to Reach Us

We're here to help. Please get in touch with us at [email protected].

What You Can Write About

We welcome your enquiries on the following matters:

Response Time

We aim to reply to all enquiries within a few business days. Thank you for your patience.

Questions About Your Casino Account

Please note: this website is not operated by Basswin casino. If you have questions about your casino account, including deposits, withdrawals, bonuses, or account verification, please contact Basswin's own support team directly through their website.

Need Help With Gambling?

If you're concerned about your gambling or need support, the National Problem Gambling Clinic and BeGambleAware offer free, confidential help and resources for people in Great Britain.